Business systems · AI automation
Website forms, missed calls, Instagram, WhatsApp and email land in one place. The system checks your calendar and price list, drafts the reply, and a person approves it. Money questions and complaints always stop at a human. Built per business, from €500 per process.
Website form, missed calls, Instagram, WhatsApp and email in one list, each with its source, the customer record and the history. Nothing waits in a mailbox nobody opens on Saturday.
to: Ola · website form
The system prepares the reply from your calendar, price list and past answers. A person approves it with one click. Only then it goes out, marked as coming from an assistant where the law asks for it.
What the system never decides: money, complaints, health and legal questions, anything unclear. Those go to a named person with a summary. The rules are written down and belong to you.
How it works
The same path for every enquiry, whatever channel it came from. Hover a step to hold it.
Form, call, message or email. The system reads it and finds the customer record.
Calendar, price list, past conversations. If the question is about money or a complaint, it stops here.
Written in the customer's language, with the slot or the price already in it.
One click in the inbox. Edit, send, or take over. Nothing leaves without this step.
The reply goes out, the CRM record is updated, a follow-up is scheduled if there is no answer.
Who this is for
Real questions these businesses get every day. Each card shows the kind of enquiry the system answers first.
Bookings and reminders answered in minutes, not at the end of the shift. The first slot offered is a real one from your calendar.
Viewing requests answered with two times, listings enquiries matched to the object, every lead logged with its source.
Quote requests get a first reply before the competitor calls back, with the questions you always ask.
Reservations, menu and opening-hours questions from Instagram and Google handled from one inbox.
Proof
Every number below has its source and date next to it.
Of the conversations we dropped in 12 months, the watcher flagged about a third. our own system · Aug 2026
0 requests on 0 parallel threads, p99 0 ms. load test · Aug 2026
A Kraków estate agency: listings, prices and photos flow from their CRM to the website without anyone copying them. Read the case →
No client deployments of autonomous AI agents yet. We run those for ourselves and build each one per client.
What could go wrong
A person approves every reply, so a wrong draft costs a click, not a customer. Repeated mistakes are fixed in the rules, not patched by hand.
It hands over with a summary instead of guessing. The share of handovers is visible in the inbox, so you see where the rules need work.
Messages queue and a person is alerted. Nothing is silently lost; the log shows what waited and for how long.
The workflows, accounts and documentation are yours. The system keeps running without us.
Price
Fixed in writing after a short call. You keep everything that is built.
Questions
Anything that repeats and has a rule. The first candidates are the replies to enquiries: website forms, missed calls, messages on Instagram or WhatsApp, emails asking for a price or a slot. Then follow-ups when somebody goes quiet, invoices after a finished job, and the handover of every enquiry into one list so nothing is lost.
From €500 for one process, for example missed calls turned into a callback. From €1 500 for a system of several processes: enquiries from every channel in one inbox, drafts, follow-ups and a CRM record. The price is fixed in writing after a short call, before the work starts.
Both, in that order. On the first call we look at how enquiries reach you today and name the two or three places where a system pays off first. If you want the analysis on paper before deciding, ask for an audit: it is a short written plan of what to automate, in which order, and what it costs.
One process usually goes live within two weeks of getting access to your channels and calendar. A system of several processes takes from a month. The timeline is gated by access, not by content: the sooner we can connect your email, phone and calendar, the sooner it runs.
It stops and hands over. Money questions, complaints, anything about health or legal matters, and any message it cannot classify go to a person with a one-line summary and, where useful, a draft. The system never sends on its own: a person approves every reply.
You do. The accounts, the automations and the documentation are handed over at the end, and everything keeps running if you stop working with us. The people you message are told they are talking to an assistant, and calls are recorded only with notice.
A short call, then a fixed price for the first process in writing.